Samsung has officially recognized a flaw within its Good Lock ClockFace feature, which causes custom lock screen clock positions to be incorrectly displayed after the One UI 9 update on the Galaxy S26 Ultra. This issue disrupts the personalized aesthetics users aim to achieve with Good Lock, as the meticulously arranged time and date elements deviate from their intended spots. The company is actively looking into the problem and has advised affected users to switch to the device's standard clock styles as a temporary measure until a permanent solution is rolled out.
The root of this graphical anomaly was first brought to light by a Galaxy S26 Ultra owner on Samsung's Korean Community forum. The user detailed how their personalized clock layout, meticulously crafted within LockStar, failed to render accurately on both the lock screen and the Always-On Display. Instead of the desired arrangement, the clock appeared displaced, often shifting to an awkward position near the top edge of the screen, creating an inconsistent user experience.
Following the user's detailed report and accompanying visual evidence, Samsung's dedicated Good Lock support team promptly responded. They confirmed their ability to replicate the reported bug, acknowledging that the ClockFace module was indeed causing customized clock placements to malfunction. This swift confirmation suggests a commitment from Samsung to address user concerns regarding software performance and customization options.
While the acknowledgment and ongoing investigation are positive steps, a definitive fix for the clock placement issue has yet to be released. In the interim, Samsung has provided a practical recommendation: users experiencing this problem should revert to using the phone's pre-installed, default clock styles. Furthermore, if the misplacement persists even with default settings, the company has encouraged users to submit an error report, including system logs, to aid in a more in-depth diagnosis and accelerate the development of a solution.
This particular software glitch emerges shortly after Samsung initiated the stable rollout of One UI 9 to its Galaxy S26 series devices in Korea. Interestingly, some commenters on the community forum indicated that similar clock-positioning inaccuracies were observed during the One UI 9 beta phase on the S26 Ultra, and a few even reported it on the Galaxy Z Fold 8, suggesting the issue might be more widespread than initially perceived. However, the full extent of affected devices and users remains unclear at this time.
In summary, Samsung is actively addressing a ClockFace bug in Good Lock that alters lock screen clock placements after the One UI 9 update. While a permanent solution is being developed, users can temporarily resolve the issue by using default clock styles and are encouraged to report persistent problems to Samsung for further investigation.
